Last updated: January 12, 2026
At Clinique Dentaire Acadie Sauvé, protecting your personal information is a priority. This policy describes how we collect, use, and protect your data in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Bill 25).
The person responsible for enforcing this policy and ensuring the security of your data is:
Name: Dr. Roy Abras
Title: Privacy Officer
Phone: (514) 337-3117
Email: info@centredentaireabras.com
Address:
1805 Sauvé Street West Suite 104,
Montreal, QC
H4N 3H4
We only collect the information necessary to provide you with quality dental care:
Via our forms: Last name, first name, email address, and phone number. This information is used exclusively to make appointments and follow up on your requests.
Browsing data: We use Google Analytics to collect anonymous data (pages viewed, type of device) in order to improve the user experience on our site.
Your consent is required for the collection of non-essential data.
Cookie banner: Thanks to the CookieYes platform, you can accept or refuse cookies when you first visit the site.
Changing preferences: You can withdraw your consent at any time by adjusting your preferences via the cookie management button at the bottom of each page.
We apply rigorous security measures to protect your information:
Encryption: All communications via our online forms are encrypted (SSL/HTTPS protocol).
No web storage: As an added security measure, data entered into our forms is not stored on our website servers. It is transmitted directly to our internal management system and deleted from the transit server.
No sharing with third parties: We do not share, sell, or rent any clinical or personal information to third parties for advertising or commercial purposes.
Under Act 25, you have the following rights:
To consult the personal information we hold about you.
To request the correction of inaccurate or incomplete information.
To request the withdrawal of your consent to the use of your data (subject to the legal obligations of the Ordre des dentistes du Québec to retain records).
For any complaints regarding the protection of your personal information, please contact Dr. Roy Abras in writing. We are committed to processing your request and responding to you within a maximum of 30 days.
If you feel that your request has not been handled satisfactorily, you may contact the Commission d’accès à l’information du Québec (Quebec Access to Information Commission).
As members of the Ordre des dentistes du Québec (ODQ), we respect professional confidentiality and clinical record retention standards.
Centre Dentaire Acadie Sauvé must collect the personal information necessary to provide dental care using the attached confidential medical-dental questionnaire, which is presented to you for your signature.
The confidential medical-dental questionnaire is kept in your dental record, and your dental record is stored in a cabinet to which the public does not have access.
Only healthcare staff will have access to your health information; administrative staff will only have access to the information necessary for the performance of their duties (billing, scheduling appointments, submitting claims to insurance companies).
If you wish to exercise any of your rights or file a complaint, please submit your request in writing to the Privacy Officer,
Roy Abras, Privacy Officer, at roy@centredentaireabras.com.
Your dental record is retained for five years following the last entry or update to that record in accordance with the law, and at the end of this period, it will be destroyed in a manner that preserves its confidentiality.
This policy is reviewed periodically to ensure compliance with applicable laws.
